Knowledge Is Capital, So Don't Let Your Organization Waste It

There is no need to reinvent the wheel when working on professional projects. In fact, that is a really bad idea, especially if you are under pressure to finish a high-stakes deliverable, says global change manager Detlef Hold. But transferring knowledge to people who are working a new project isn't easy. Hold has found that half of all workers tasked with a professional project have no experience actually working on that project.
This obstacle is multiplied by the reality of today's professional environment in which workers on the same team may be spread across continents, times zones, and languages. As a solution, Hold's team created a scalable system that transfers knowledge effectively from more experienced members of an organization to those who need the information immediately to work on a deliverable.
Detlef Hold specializes in global teamwork and leadership development, capability building and organizational development/change management in global matrix organizations. He holds a master’s degree in social and organizational psychology and post-grade certifications in organizational development, large-scale change interventions, adult learning, executive coaching and facilitation.
Over the past 25 years, he worked in many facets of adult learning, learning and development, organizational development and human resource development in local and global roles as a consultant, teacher, faculty and senior manager in the public and private sector in Europe, the U.S. and China in big corporations, small affiliates, nongovernmental organizations, public institutions and the educational sector. Currently, he drives change management and capability building for Genentech Inc. in the department of Global Regulatory Affairs and teaches at Stanford University.
A passionate learning professional, he was finalist 2014 and winner 2015 of the International Topra Awards for Regulatory professionals in the education category, the 2015 CLO Bronze Award Winner in the Global Learning Awards category and a two-time nominee for Roche Innovation Awards in Learning and Creativity.


Is Your Effort Recognized at Work? If Not, You Are Essentially Taking a Pay Cut

People want to know that their efforts matter, says former Yum! Foods CEO David Novak, but 82 percent of workers say they don't feel recognized by their supervisors.

David Novak is the former Executive Chairman of Yum! Brands, following a successful 14 year run as the Chairman and CEO of one of the world’s largest restaurant companies (KFC, Pizza Hut and Taco Bell). In 2014, Yum! was named among the top 100 Corporate Citizens by Corporate Responsibility magazine. Novak has been recognized as “2012 CEO of the Year” by Chief Executive magazine, one of the “30 Best CEOs” by Barron’s, one of the “Top People in Business” by Fortune and one of the “100 Best Performing CEOs in the World” by Harvard Business Review. He is the recipient of the 2012 UN World Food Program Leadership Award for the Yum! Brands World Hunger Relief effort, which raises awareness, volunteerism and funds to address this global problem. Novak created the largest privately funded leadership service program for middle and high schools called Lead2Feed. It is based on a successful leadership program he personally taught at Yum!, which centered on teamwork and a belief in people. Novak received the Horatio Alger Award for his commitment to philanthropy and higher education. A renowned expert on leadership and recognition culture, Novak is the author of two highly respected and critically acclaimed books, The Education of an Accidental CEO and the New York Times bestseller, Taking People With You. Novak is now launching a new consumer brand, O Great One! (OGO), with the mission to inspire the amazing people in our lives through joyful, personal acts of recognition that deepen relationships.


Helping Others Is Good for You

Sheryl WuDunn explains the complex worlds of charitable giving, volunteering, and altruism. WuDunn is the co-author of "A Path Appears: Transforming Lives, Creating Opportunities."

The first Asian-American reporter to win a Pulitzer Prize, Sheryl WuDunn has journeyed through several industries, from banking to journalism and book writing, pulling together critical insights to bear upon her work. Most recently, she has written a new book, A Path Appears, about spreading opportunity and making a difference in the world. Previously, she was co-author of Half the Sky, about the oppression of women and girls around the world. Sheryl has used her immense talent as a writer, speaker and thought leader to advocate for those without the resources to advocate for themselves. Selected as one of Newsweek’s “150 Women Who Shake the World,” WuDunn has helped raise awareness about the challenges facing women, such as sex trafficking. A highly successful business executive and best-selling author, she currently works with entrepreneurs in new media, technology and social enterprise at Mid-Market Securities, a small investment banking boutique in NYC.



Sequoia Capital Chairman Michael Moritz underscores the importance of following your instincts despite the advice and expectations of others that would send you in different directions. Popsugar Founder Lisa Sugar urges those who don't yet know their path to simply explore their interests until they discover their passion. Emily Ma, a lecturer in management at Stanford, interviews.


Learn a Key Negotiating Skill from an FBI Negotiator: "No" Is Greater than "Yes"

We assume that getting a "yes" from the other side is the goal of any negotiation, but former lead FBI negotiator Chris Voss says knowing how to get a "no" is actually more important.

Chris Voss is the Founder and CEO of the Black Swan Group Ltd. He has used his many years of experience in international crisis and high stakes negotiations to develop a unique program and team that applies these globally proven techniques to the business world. Prior to 2008, Chris was the was the lead international kidnapping negotiator for the Federal Bureau of Investigation, as well as the FBI’s hostage negotiation representative for the National Security Council’s Hostage Working Group. During his government career he also represented the U.S. Government at two (2) international conferences sponsored by the G-8 as an expert in kidnapping. Prior to becoming the FBI lead international kidnapping negotiator, Christopher served as the lead Crisis Negotiator for the New York City Division of the FBI. Christopher was a member of the New York City Joint Terrorist Task Force for 14 years.  He was the case agent on such cases as TERRSTOP (the Blind Sheikh Case – Sheikh Omar Abdel-Rahman), the TWA Flight 800 catastrophe and negotiated the surrender of the first hostage taker to give up in the Chase Manhattan bank robbery hostage taking.
During Chris’s 24 year tenure in the Bureau, he was trained in the art of negotiation by not only the FBI, but Scotland Yard and Harvard Law School. He is also a recipient of the Attorney General’s Award for Excellence in Law Enforcement and the FBI Agents Association Award for Distinguished and Exemplary Service. Chris currently teaches business negotiation in the MBA program as an adjunct professor at University of Southern California’s Marshall School of Business and at Georgetown University’s McDonough School of Business.  He has taught business negotiation at Harvard University, guest lectured at The Kellogg School of Management at Northwestern University, The IMD Business School in Lausanne, Switzerland and The Goethe School of Business in Frankfurt, Germany. Since 2009 Christopher has also worked with Insite Security as their Managing Director of the Kidnapping Resolution Practice.


Leadership lessons from golf | Business School

London Business School has appointed professional golfer Paul McGinley, captain of the winning 2014 European Ryder Cup team, to teach MBA students about leadership. He says the pursuit of his sporting achievements is akin to developing a company.


Exercise Your Brain for Longterm Health: Have a Social Life and Build in Downtime

Life is a marathon, says Dr. David Agus. Maintaining longterm brain health is all about having positive social relationships, and scheduling time for the brain to relax.

David B. Agus, MD, author of the New York Times and international bestsellers The End of Illness and A Short Guide to a Long Life, is a professor of medicine and engineering at the University of Southern California and heads USC’s Westside Cancer Center and the Center for Applied Molecular Medicine. He is one of the world’s leading cancer doctors and pioneering biomedical researchers, and is a CBS News contributor. His newest book is THE LUCKY YEARS: How to Thrive in the Brave New World of Health.
Over the past twenty years, he has received acclaim for his innovations in medicine and contributions to new technologies, which continue to change the perception of health and empower people around the world to maintain healthy lives, longer. Dr. Agus has built a reputation for his unique way of viewing the body’s relationship to health and disease. He explains, “Sometimes you have to go to war to understand peace. My work in the cancer war has taught me a lot about all things health-related, much of which goes against conventional wisdom.” An international leader in new technologies and approaches for personalized healthcare, he cofounded two revolutionary companies in personalized medicine: Navigenics and Applied Proteomics.


Why Do People Perform Ritual? It's an Excellent Method of Self-Improvement

Michael Puett is the Walter C. Klein Professor of Chinese History in the Department of East Asian Languages and Civilizations and Chair of the Committee on the Study of Religion at Harvard University. He is the author of The Ambivalence of Creation: Debates Concerning Innovation and Artifice in Early China and To Become a God: Cosmology, Sacrifice, and Self-Divinization in Early China, as well as the coauthor of Ritual and its Consequences: An Essay on the Limits of Sincerity. In 2013, he was awarded a Harvard College Professorship for excellence in undergraduate teaching.


A Needed Shift in Industry Values

Asana Co-Founder Justin Rosenstein shares why impact and user happiness are far more important product metrics than time on site and page views.


Redrawing the map of Europe

Imagine a world in which countries could move as easily as people. A suggestion for a rearranged Europe.


Is Protecting Your Image at Work a Full-Time Job? Here's a Radical Office Rethink

Robert Kegan is a psychologist who teaches, researches, writes, and consults about adult development, adult learning, and professional development. His work explores the possibility and necessity of ongoing psychological transformation in adulthood; the fit between adult capacities and the hidden demands of modern life; and the evolution of consciousness in adulthood and its implications for supporting adult learning, professional development, and adult education.
Managing your professional image at work shouldn't be a full-time job. And if it is, you're either not getting paid for working two jobs, or your company is losing a lot of productivity. According to Robert Kegan, adult developmental psychologist at Harvard University, and author of An Everyone Culture: Becoming a Deliberately Developmental Organization, much of image management comes down to combatting office gossip.
Just about everyone engages in office gossip, or at least entertains those who do. Yet we all recognize gossiping as unprofessional behavior. In fact, part of managing your perception at the office may be allowing gossip to occur (lest you be seen as overly righteous). Kegan says there's a radical solution to so much wasted time and effort, not to mention negative emotion.
Imagine if every room in your workplace had a tape recorder, and that each time a person's name was mentioned, they would receive an email if they were not present for the conversation. Not a transcript, just a notification that they were brought up, and because they weren't present, didn't have a chance to respond.
That's probably giving you an uncomfortable feeling, but companies that do implement this kind of radical transparency see positive returns, says Kegan.


Multitasking depletes your brain´s resources

How Multitasking Depletes Your Brain's Resources — And How to Restore Concentration

Multitasking is a myth, says McGill University Psychology Professor Daniel Levitin. Switching concentration across tasks comes at a neurological cost, depleting chemicals we need to concentrate.

Daniel Levitin is an award-winning neuroscientist, musician, author and record producer. He is the author of three consecutive #1 bestselling books: This Is Your Brain on MusicThe World in Six Songs and The Organized Mind. He is also the James McGill Professor of Psychology and Behavioural Neuroscience at McGill University in Montreal, where he runs the Laboratory for Music Cognition, Perception and Expertise.